FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a manufactory or trade company?

We have a finance company, a Sourcing & Marketing Center, a Research & Development center in China, and a home appliance manufacturing plant in South Africa. You can find the details in our About us section.

How long is the sample time of the slipper? Does the sample fee can be returned?

Proofing is usually 5-7 working days. If the order reach or exceed behind MOQ quantity, proofing fee refunded. If not reached behind MOQ quantity, proofing fee will be taken by you.

How much the transportation freight of samples?

The freight depends on the weight and packing size and destination from here to your location.

How long can I expect to get the sample?

The samples will be ready for delivery in 3-5days. The samples will be sent via international express such as DHL, UPS, TNT, FEDEX.

Can we have our Logo or company name to be printed on your products or package?

Sure. We support OEM, your Logo could be printed on your products by Hot Stamping, Printing, Embossing, UV Coating, Silk-screen Printing or Sticker.

How to control quality?

a) all the raw materials by IQC (Incoming Quality Control) before launch whole process into the process after the screening.

b) process each link in the process of IPQC (Input process quality control) patrol inspection.

c) after finished by QC full inspection before packing into the next process packaging.

d) OQC before shipment for each slipper to do full inspection.

How can I get your catalogues and quotations?

You can leave your information and questions on our website, or send an email to our official mailbox (you can find it in Contact Us section), within three days there will be a professional sales staff to send you the relevant product catalog by email, and recommend appropriate products and quotations according to your needs.

What terms of trade and payment do you accept?

About the trade term, we can accept FOB, CIF, EXW, Express Delivery, and we can accept payment type of T/T, L/C, D/P, D/A and etc.

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